Contact
Fastest way to get help: call
Plumbing problems don't wait for email. If water is running or you have no hot water, pick up the phone — the form below is for everything that can wait a bit.
Request service
Before we get there
If water is running right now
Shut the water off
Main valve is usually at the front of the house near the hose bib, or in the meter box at the curb. Turn it clockwise until it stops.
Kill power if it's near water
If water is anywhere near outlets, panels or the water heater, shut off the breaker before you go near it.
Then call
Tell us what you see and what you already shut off. Text a photo to the same number — it saves time on both ends.